Once the enrollment period is over, our service isn't! We're here for you and your employees year-round providing industry-leading support!
A "TRUE" employee Call Center that's available M-F from 8am to 9pm Est.
As a UBP Client, you will have a personal Health Assistant in your pocket. We're here to help answer any and all of your healthcare and beneﬁt questions. Here are just a few examples of what we can help with (at no cost to you):
Our Service assists with more than just medical insurance. We also support members with voluntary beneits (FSA, HSA, HRA).
Members send us their bills, tell us what they feel is wrong, ask questions – and we work on their behalf to ﬁx any errors.
Our Health Assistants ensure you never overpay for care by carefully researching all options and costs.
We’ll always navigate you to highly-rated providers that are in-network and conveniently located.
We’re here to help
Our services were designed to make your life easier.
Never pay more than you have to
Get assistance ﬁnding the lowest cost options for all of your prescriptions.
We will help you leverage the right beneﬁt, at the right time to save you time and money.
Keep in touch with all of your beneﬁts
Consult with an expert regarding your benefits anytime throughout the year.
You have questions; we have expertly researched answers. Your HA is always there to help.
With TouchCare’s mobile app, you have access to all of our concierge services, conveniently available on your iOS or Android device.