Step 3
Year-Round
Employee Support
Once the enrollment period is over, our service isn't! We're here for you and your employees year-round providing industry-leading support!
Account managers to help your employees with any issue, concern or question they have.
As a UBP Client, you will have a personal Health Assistant in your pocket. We're here to help answer any and all of your healthcare and benefit questions. Here are just a few examples of what we can help with (at no cost to you):
Benefit Navigation
Our Service assists with more than just medical insurance. We also support members with voluntary beneits (FSA, HSA, HRA).
Bill Negotiation
Members send us their bills, tell us what they feel is wrong, ask questions – and we work on their behalf to fix any errors.
Cost Comparison
Our Health Assistants ensure you never overpay for care by carefully researching all options and costs.
Provider Search
We’ll always navigate you to highly-rated providers that are in-network and conveniently located.
We’re here to help
Our services were designed to make your life easier.
Never pay more than you have to
RxCare
Get assistance finding the lowest cost options for all of your prescriptions.
Ancillary Benefits
We will help you leverage the right benefit, at the right time to save you time and money.
Keep in touch with all of your benefits
Benefit Refresher
Consult with an expert regarding your benefits anytime throughout the year.
Questions
You have questions; we have expertly researched answers. Your HA is always there to help.
Concierge Services
Healthcare, Pocket-sized
With TouchCare’s mobile app, you have access to all of our concierge services, conveniently available on your iOS or Android device.